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Microsoft Dynamics 365 CRM & ERP

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As a certified Microsoft Partner, Tom’s IT allows you to fully leverage the benefits of Microsoft Dynamics 365.

This powerful platform combines CRM and ERP functions, simplifying your business processes and enhancing operational efficiency. Our experienced team guides you through the entire implementation process, optimizes your workflows, and helps you work more efficiently and purposefully. Learn how Microsoft Dynamics 365 can advance your business and how Tom’s IT can support you.

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Core Functions of Microsoft Dynamics 365

Microsoft Dynamics 365 integrates CRM and ERP functions in a single system that supports your business in all aspects.

Dynamics 365 CRM

Dynamics 365 ERP


Dynamics 365 CRM: More Than Just Customer Management

The Dynamics 365 CRM solution offers not just customer management but a complete reimagining of customer relationships. With features like Sales Automation and personalized customer engagement, it transforms how businesses interact with their customers.

Chart und Daten als Beispiel

Maximize your customer interactions with Dynamics 365 CRM. This powerful platform enables your team to manage customer relationships more effectively, increase sales opportunities, and perform personalized marketing, leading to stronger and longer-lasting customer bonds.

40% Increase in Sales Efficiency

Optimize sales processes and maximize sales opportunities with Dynamics 365 CRM.

30% Improvement in Marketing ROI

Enhance the effectiveness of your marketing campaigns through targeted customer engagement.

20% Increase in Customer Service

Provide outstanding customer service by quickly addressing and anticipating customer needs.

10% Revenue Growth Through Customer Retention

Strengthen customer loyalty and build long-term relationships with Dynamics 365 CRM.


Dynamics 365 ERP: Efficiency on a New Level

Increase your business efficiency with Microsoft Dynamics 365 ERP. Our service in implementing Dynamics 365 ERP systems focuses on optimizing your business processes and significantly enhancing operational efficiency.

Chart und Daten als Beispiel

Improve your operational efficiency with Dynamics 365 ERP. This integrated solution optimizes your business processes, from financial management and logistics to resource planning, allowing you to reduce costs, streamline operations, and focus on growing your business.

30% Cost Savings in Sales Accounting Efficiency

Dynamics 365 Finance for Austrian companies transforms your financial operations by streamlining processes and reducing expenses without compromising performance.

30% Faster Order Processing

Accelerate the order-to-delivery process with Dynamics 365 ERP, enabling a 25% faster order processing time.

20% Inventory Optimization

Avoid overstock and missed opportunities. The intelligent inventory strategies of Dynamics 365 ERP solutions effectively optimize your stock levels.

20% Improved Resource Planning

Utilize your resources more efficiently and improve planning with the precise analytical tools and intuitive functions of Microsoft Dynamics ERP and CRM systems.

Explanation: What is Microsoft Dynamics 365?

Abstrakte digitale Technologielandschaft mit blauen, leuchtenden Linien, die berg- und wellenartige Strukturen formen, repräsentativ für eine IT-Datenlandschaft.

Microsoft Dynamics 365 is a versatile platform that integrates CRM and ERP to ensure seamless management and efficiency in all areas of business. As a pioneer for a successful and connected business environment, Dynamics 365 offers a comprehensive range of solutions that enable companies to digitize their processes, improve customer relationships, and optimize operational workflows.

Why Microsoft Dynamics 365?

Your Competent IT Partner for Microsoft Dynamics 365

As a certified Microsoft Partner, we are not only experts in implementing and customizing Microsoft Dynamics 365 but also have a deep understanding of the diverse requirements of modern businesses. Through our close collaboration with Microsoft, we always have access to the latest technologies and best practices, allowing us to offer you state-of-the-art solutions.